Labs: Update to the Lab Software for the the Lava C.O.S. Coming Soon

This minor update contains a few new features:

Lava™ Design View Manipulation Controls
If you have been used to using the Lava™ Design software to rotate, pan, and zoom your models, you will be happy to know that you can use the same controls now in the C.O.S. Laboratory software. Just tap the SPACEBAR key on your keyboard and you can use the mouse to manipulate the 3D scan data:
• Left mouse button = Rotate model
• Right mouse button = Pan model
• Middle mouse button = Zoom model

When you are finished with your view manipulations, just tap the SPACEBAR key again to return to the normal edit mode. Note that all of the previous ways to manipulate the model still work.

Email Trainer
We now provide a way to directly E-Mail a laboratory trainer that can help you with your margin-marking questions. Just choose File -> Request Assistance -> Email trainer.

If you are in the margin-marking step of the software, you will be able to annotate and attach pictures to your E-Mail. If you are in the Bite Plane or Die-Cut steps, then you will just be prompted to type a note.

Request Digital File Clean Up
This is the command formerly known as Request Analysis and is used to submit your case to 3M to correct field or scan issues from the doctor (as applicable). Just choose File -> Request Assistance -> Request Digital File Clean Up, and the case will be sent to a 3M technician for review and correction. Please include a descriptive note of the problem area to expedite the process.

This update will be rolled out over the weekend. For guidelines on how this update will work click here.

Labs: Upgrading the Laboratory Software for Lava C.O.S.

3M will be upgrading all installations of the C.O.S. Laboratory Software. The software will handle most of the work for you, but there are some things you will need to do.

1. You will see a dialog appear asking if you want to download the new version of the software. Click Yes.2. You will see the download progress bar move until the download is complete. Then the Run Update button will become available. Click that button.
3. The software will warn you that the upgrade process will require shutting down the application. If you need to save your work, click No and save first. Otherwise, click Yes to begin the installation immediately.4. The software will shut down, and the installation process will begin. Click the Next button 3 times to begin the installation.
6. Double-click the shortcut on your Desktop for the 3M ESPE Lava(tm) C.O.S. Laboratory Software. You should now see that the software version is 2.5.1 on the login screen. Your update is complete!

If you run into any problems during this update process, feel free to contact customer support at 1-877-722-6528.